GBGO® firstconnect is your first, fastest and foremost way to connect your organization with the power of Gallagher Bassett. With firstconnect, clients are able to report a new claim or check status on an existing one. All on a platform that’s secure, intuitive and reliable.
Now you’re able to report a claim across all major lines of coverage and receive an immediate confirmation. You can upload photos, video and audio straight from the incident scene, resulting in less loss of potentially vital evidence. And we’ve even made it fast, right down to customized pre-fill. All with the understanding that – the faster you can report an incident, the faster we take that first, giant step on the road to resolving it, with a demonstrably superior outcome.
And for those existing claims? firstconnect is right there for you. With a few taps, you can get the status of your previously reported losses and incidents. And even access advanced analytics on your program usage.
It’s simple really, when people feel engaged throughout the life of a claim, they’re more likely to work together for its best resolution and more likely to be satisfied with the overall claim experience.
It’s another example of how GB is putting the power of technology into the hands of clients and those suffering a loss, to bring greater control and clarity to the claims process than the industry has ever known.
See for yourself how the power of firstconnect can fit into your program. And how you can take control of your claims…right in the palm of your hand. To learn more, we invite you to connect with us.